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May I suggest you send a fax to the Editor of the very best magazine in
the world called "communication briefings". This monthly 8 page rag has
published tons of reference on this. My daughter has borrowed my back
issues along with the indexes so I cannot send you the major arguments
for and against or the references.
Unfortunately they are not contactable by email but their fax number is
703-684-2136
and their phone number is
703-548-3800
Address is:
1101 King St., Suite 110, Alexandria, VA 22314 USA.
The $100 (International subscription) that I pay for this magazine has
paid for itself several fold with every issue. I have no connection with
the magazine and am just a very very satisfied reader. I think it costs
$79 in the US and $99(US) in Canada. They also have a great report called
Communicating Effectively which costs about $25.
Regards
Jacob
Oulu, Finland
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