Checking Help

Subject: Checking Help
From: Trevor Keohane <Trevor -dot- Keohane -at- PS -dot- CO -dot- UK>
Date: Thu, 9 May 1996 09:53:00 PDT


We produce a large help system (5000 topics) using HDK. This system is
checked by a Product Assurance (PA) team.

We would like to improve the thoroughness of the PA teams work. Their
emphasis seems to be on the manual, whilst ours is on the help.

I would appreciate any suggestions or examples of how other authors have
their work checked.

We have talked about producing a checklist, or creating a methodology. Any
better ideas?

Many thanks

Trevor Keohane
Publishing Department
Peterborough Software

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