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Just somethings to think about connected with this:
"Good documentation cannot improve bad systems."
"The only way for user documentation to improve a system is for it to be
written before the fact." -- Edmond H. Weiss, _How to Write Usable User
Documentation_
His book has some very interesting ideas related to this topic -- well worth
reading!
David Jones, Technical Writer
David_Jones/KSBEISD -dot- KSBEISD -at- Datahub -dot- com
Kamehameha Schools Bishop Estate
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