TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
For peoples interest. Within Australia, if you purchase a software
package and it does not do the job the sales assistant tell you, you are
entitled to a refund. Although all software sellers tell you no refunds
unless goods are faulty, this is not true. I have successfully demanded
my money back after I had installed the software because it did not do
what the sales asssistant had said. (Yes I deleted the software :) )
YOu do have to fight to get the refund, but the magic words Consumer
Affairs make a big difference. I also believe that we need some sort of
software liability. (Although that becomes a minefield)
Colleen Dancer
dancer -dot- colleen -at- a2 -dot- abc -dot- net -dot- au
