cheese in manuals (was: What *is* user-friendly)

Subject: cheese in manuals (was: What *is* user-friendly)
From: scot <scot -at- HCI -dot- COM -dot- AU>
Date: Wed, 24 Jan 1996 09:37:04 +1100

>I wonder if a generational factor is at work here. Of course there
>are exceptions, but perhaps we "boomers" (defined, at least in the
>U.S., as anyone who can remember where they were when JFK was shot),
>who learned primarily from books and had to overcome technophobia,
>tend to prefer the first approach. Younger people, who learned
>from Sesame Street and have always felt perfectly comfortable with
>computers, opt for the more graphical, "chummy" approach.


Sorry, no banana. I'm a Gen-Xer or slacker or whatever you want to call us,
anyway, I was born in '65, and I *really loathe* "chummy" manuals, cheesy
graphics or, Ghod forbid, CARTOONS, and tutorials (of any kind).

ciao
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http://www.hci.com.au/management/
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