Re: User Interface Design book recommendation

[Kent Newton <KentN -at- METRIX-INC -dot- COM>]

I have to agree with Mr. Hays.  The team that designs our software
(customer support/service management) is designed by a team that consists
of a seasoned service professional (who understands the business need for
the software), an ergonomics specialist (who understands how screen
layout and colors affect the work flow and user attitude), and several
analysts (who understand the nuts and bolts of the software).

Kent Newton
Senior Technical Writer
Metrix, Inc.
kentn -at- metrix-inc -dot- com

============================
On 21 Jan 1996 07:28:47 -0600, Dennis Hays wrote:

>>>   SANDRA CHARKER <scharker -at- ozemail -dot- com -dot- au> writes:
>>
>>>  Most user interfaces are still designed by programmers, an
increasing
>>>  number of whom are growing uneasy as they glimpse the gulf between
the skill
>>>  set needed for software construction and the skill set needed for
software
>>>  design. ...<
>>

>> GARY MERRILL <merrill -at- hyperion -dot- pdial -dot- interpath -dot- net> wrote
>>   It is a mistake to suppose that "software construction" and
"software
>design"
>>are distinct in the manner implied.

>I've seen recently a distinct gulf between the technical project leader
who
>has a VMS background dictating the design and content of the
screens/windows
>and the young, design conscious programmers who have some background in
user
>interface designs. I think Sandra has a point. And that point is
becoming
>more and more obvious.
>>