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Subject:Re: Fax back surveys -- any advice? From:Richard Mateosian <srm -at- C2 -dot- ORG> Date:Mon, 13 Nov 1995 23:49:11 -0800
>I'm primarily responsible for putting this survey together, but I have no
>experience with this sort of thing. So does anyone out there have some
>advice they could offer me?
Scrap the survey. Use interviews. You can focus your thinking a whole lot
better with a few in-depth conversations than you can by papering your
company with canned questions.
After you've done this you may have a few alternatives or questions you'd
like to ask a broader group of people about. That's the time for your
"survey." ...RM