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- In tech docs I use the TOC; almost never read any other junk up
front. In other books I read everything.
- Yes, I agree that in technical docs readers want quick info and
answers, not exposition or marketing blah or paragraphs of any kind.
Here's how I rate the value of front matter:
- vital: title page, copyright page, TOC, list of figures, list
of tables
- standard, but read only by us word nerds: preface
- puffery: acknowledgements, any thank-yous
The preface contains the reason for this doc's existence, 25 words or
less describing the product, list of related docs, conventions used in
the doc, and a thank-you to the readers with a request that they let you
know how they liked and used the doc.
When I see "where to find ..." or "about this book" garbage, I feel
like I'm dealing with kindergartners. If the title and TOC don't tell
them "about this book," you haven't done your job.
- Do I use them? I use whatever the pubs dept format, style, and
standard is. I do everything I can to influence those decisions.
Well, you asked.
jb
==============
This leads to several questions for general discussion:
1. Do *you* read front matter?
2. Do you agree with Ms. Thoma that most people *don't read*
prefaces or introductions?
2. Do you use a preface and/or introduction in your documents?
Why or why not?
=*= Beverly Parks =*= bparks -at- huachuca-emh1 -dot- army -dot- mil =*=
=*= "These opinions are mine, not my employer's." =*=
=*= =*= =*=