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I am new to the list and I apologize if this has already been discussed...
I'm trying to find standards for designing and writing online documentation.
My government customer wants to put all his end user manuals online (for
applications running under Unix on Sun workstations), but he's not sure
what he wants and I'm not sure how to guide him. I've gotten a copy of
William Horton's Designing and Writing Online Documentation and a few
Technical Communication articles--all of which have been helpful. If
anyone has anymore suggestions or guidance, please let me know. Also
we were planning on using Mosaic (which we can use with our WordPerfect
files easily). If anyone has suggestions for better software, please
let me know.