Re: Context-sensitive Help

[Caryn Rizell <caryn -at- HPPTC95 -dot- ROSE -dot- HP -dot- COM>]

Rosie:

Re:  your question about context sensitive help:

It looks to me like something else is going on.  Why do
the developers care that there is a lag between when they
finish the application and you finish the help?  I think
that is normal since you need time to work with the finished
product.  Don't you normally schedule time into the project
for finishing up your documentation after the software is
complete?

To me it seems the real issue is that the documentation team
needs to get involved in the development process earlier so
that you can work on the help as the software is being written.

Then you shouldn't have the problem of what kind of help to
put in.  You can do both kinds of help if you have the right
amount of time and information.

At any rate, that is my 2 cents.  You really shouldn't have
to argue about what kind of help to include, but how much time
you get to do your work and how much information you are given
about the project as it begins.

Caryn Rizell
caryn -at- hpptc95 -dot- rose -dot- hp -dot- com


> Our developers feel that our help systems are lagging in delivery
> behind their applications.  They believe that the time it takes
> to recapture the windows pictures and tie in the field topics
> is what makes us unable to complete the help system at the same
> time they complete the application.

> Rosie (NorthCrowe)
> ncrowe -at- primenet -dot- com
> rwilc -at- fast -dot- dot -dot- state -dot- az -dot- us
> *******
> "Half an hour's meditation is essential except
> when you are very busy.  Then a full hour is needed."
> -St. Francis De Sales