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Subject:Re: TECHWR-L Digest - 5 Feb 1994 to 7 Feb 1994 From:"Usability Expertise Center ph.603.881.2430" <raven -at- USABLE -dot- ENET -dot- DEC -dot- COM> Date:Mon, 7 Feb 1994 09:26:16 EST
For those interested in usability testing:
A good book to read (in addition to taking classes) is:
A Practical Guide to Usability Testing
by Joe Dumas and Janice (Ginny) Redish
Ablex is the publisher
you can order it by calling 201-767-8455
the paperback costs $27.50
Also, look through back issues of the STC publication "Technical
Communication" and back issues of
The Journal of Technical Writing and Communication
(Randy Allen Harris has a good artilce ona "do it your self usabiltiy
test kit" or something like that, a few years ago)
Proceedings of the ANNUAL STC Conference (formerly known as the
International technical Communication Conference).
Proceedings of the IEEE International Professional Communication
Conference (I have a paper in there about "Quick usabilty tests:
Read/locate and summary tests" in the 1992 proceedings from Santa Fe.
I know y'all asked for classes, but if you can't get to those...
Mary Beth Raven
Digital Equipment Corp.