TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Well, you've got some tough hide and I envy you dearly because I certainly need
to hear a a little respect and not distain in a voice from a human I am working
with for many hours/week.
Also, I hate dealing with rude people regularly because they just bug me-plain
and simple; and if they don't care what my level of work and understanding is
then odds are they aren't going to give me the information I need and aren't
going to offer me info they may think I need (it helps to have an open and free-
flowing relationship).
Also, they may treat me unfairly and not promote me (yes some of us are at the
whim of other's egos). I certainly haven't an ounce of problem with quitting
a job because the environment is rude and offensive, but whether I'm there for
1 hour or 400 years I'm not gonna tolerate rudeness. period. It's not a case
of pleasing developers/engineers, it's a case of a little respect!
I do strongly agree with your idea of concentrating on the user, it certainly,
IMHO, gets many of us through a day.
Laura Praderio
Woods Hole Oceanographic Institution
lpraderioWwhoi.edu
I'm probably going to get beaten up for this one, but why is everyone so
intent on getting a developer's respect? The customer/user's respect is
what I want -- if I'm getting that who cares what everyone else thinks? I
don't work for developers or trainers or supporters or managers or funders.
I work for users.
Go in search of their opinions -- fix what they don't like and celebrate
what they love.
correaj -at- sdsc -dot- edu
I represent only myself.