Survey - Computer Technical Communicators - Education & Job

Subject: Survey - Computer Technical Communicators - Education & Job
From: Rachel Garb <rgarb -at- VNET -dot- IBM -dot- COM>
Date: Fri, 26 Mar 1993 09:55:19 PST

Fellow Technical Communicators:

- Are you a technical communicator in a computer-related industry?

- Did you receive a degree in technical communication (or some
variation on that phrase) within the last 5 years?

If the answer to both is "yes," we'd like to find our more about
your educational experiences and how well they prepared you for
the work you're doing.

Please take a few moments to fill out the survey below. We'd
also appreciate it if you could forward this to other technical
communicators in your computer-related organization.

Send your completed survey to: rgarb -at- vnet -dot- ibm -dot- com
by April 23rd.

We will present our findings at the 1993 IEEE International
Professional Communications Conference.

Thanks for your help!

.................................................................

Rachel Garb Internet: rgarb -at- vnet -dot- ibm -dot- com
Information Developer Phone: (408) 463-4845
IBM Corporation, J35/C446
P.O. Box 49023 IBM mail: GARB at STLVM27
San Jose, CA 95161-9023 Tieline: 8/543-4845
.................................................................

Disclaimer:
These are the opinions of my employer...NOT!!
.................................................................


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Educational Background
----------------------

1. Which describes your highest completed education in technical
communication?

___ Undergraduate major

___ Undergraduate minor or concentration

___ Post-undergraduate certificate

___ Graduate major

2. From which school did you obtain your highest degree, and what
is the official title of your degree? (e.g., M.A. Technical
Writing; B.A. Journalism with Concentration in Technical
Communication)

______________________________________________________________

______________________________________________________________

3. During the time you studied technical communication, did you
gain any related work experience through internships or summer
jobs? _____

4. Did any of these internships or summer jobs count for credit
toward your degree? _____


Job Background
--------------

What is or was your FIRST PERMANENT job in technical communication
after you obtained your degree?

Company: ________________________________________________________

Position: _______________________________________________________

Month & year hired: _____________________________________________

Length of time at company: ______________________________________


Job Activities
--------------

The following is a list of activities that may or may not be
relevant to the type of work that you do/did in your FIRST
PERMANENT job as a technical communicator. For each item,
fill in the blank with the number that best represents how
much the activity is a part of your job, where a 5 is "very
frequently a part" and a 1 is "never a part."

___ Producing user manuals

___ Producing reference manuals

___ Producing tutorial manuals

___ Producing online books

___ Producing online contextual help

___ Producing online tutorials

___ Producing promotional materials

___ Producing training materials

___ Writing product messages

___ Writing user examples and scenarios

___ Analyzing the audience

___ Outlining

___ Indexing

___ Revising

___ Editing

___ Illustrating

___ Designing book layouts

___ Defining terminology

___ Collaborating

___ Researching technical content

___ Planning libraries

___ Producing schedules

___ Managing/leading others

___ Holding reviews

___ Measuring quality

___ Documenting in-house process

___ Giving oral presentations

___ Meeting with customers

___ Writing in-house grants/proposals

___ Usability testing

___ Designing user interfaces

___ Writing in-house product specifications

___ Producing video/multimedia presentations

In the spaces below, list any other job activities and, for each,
indicated the appropriate number.

___

___

___

___

___


Classes
-------

The following is a list of activities that may or may not have
been covered in your technical communications classes. For each
item, fill in the blank with the number that best represents how
well your education prepared you to perform that activity, whether
or not you actually perform/performed it in your FIRST PERMANENT job.
A 5 is "completely prepared" and a 1 is "completely unprepared."

___ Producing user manuals

___ Producing reference manuals

___ Producing tutorial manuals

___ Producing online books

___ Producing online contextual help

___ Producing online tutorials

___ Producing promotional materials

___ Producing training materials

___ Writing product messages

___ Writing user examples and scenarios

___ Analyzing the audience

___ Outlining

___ Indexing

___ Revising

___ Editing

___ Illustrating

___ Designing book layouts

___ Defining terminology

___ Collaborating

___ Researching technical content

___ Planning libraries

___ Producing schedules

___ Managing/leading others

___ Holding reviews

___ Measuring quality

___ Documenting in-house process

___ Giving oral presentations

___ Meeting with customers

___ Writing in-house grants/proposals

___ Usability testing

___ Designing user interfaces

___ Writing in-house product specifications

___ Producing video/multimedia presentations

In the spaces below, list any other job activities and, for each,
indicated the appropriate number.

___

___

___

___

___


Internships/Summer jobs
------------------------

The following is a list of activities that may or may not have
been a part of your internship or summer job experiences, if any.
For each item, fill in the blank with the number that best
represents how well these experiences prepared you to perform
that activity, whether or not you actually perform/performed
it in your FIRST PERMANENT job. A 5 is "completely prepared"
and a 1 is "completely unprepared."

If you did not have any internships or summer jobs during your
study of technical communications, please leave this section blank.

___ Producing user manuals

___ Producing reference manuals

___ Producing tutorial manuals

___ Producing online books

___ Producing online contextual help

___ Producing online tutorials

___ Producing promotional materials

___ Producing training materials

___ Writing product messages

___ Writing user examples and scenarios

___ Analyzing the audience

___ Outlining

___ Indexing

___ Revising

___ Editing

___ Illustrating

___ Designing book layouts

___ Defining terminology

___ Collaborating

___ Researching technical content

___ Planning libraries

___ Producing schedules

___ Managing/leading others

___ Holding reviews

___ Measuring quality

___ Documenting in-house process

___ Giving oral presentations

___ Meeting with customers

___ Writing in-house grants/proposals

___ Usability testing

___ Designing user interfaces

___ Writing in-house product specifications

___ Producing video/multimedia presentations

In the spaces below, list any other job activities and, for each,
indicated the appropriate number.

___

___

___

___

___


Personal Background (optional)
------------------------------

May we contact you to further discuss this survey?

Name: ___________________________________________

Phone: __________________________________________

Internet: _______________________________________


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