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I was wondering about this: "You like writing more than you like doing
anything else"
That makes me think of the people who'd rather write a novel, but took a
tech writer job to pay the bills.
/Charlotte
On Sun, 23 Feb 2020 at 16:56, Lucy Draughn <ldraughn7 -at- gmail -dot- com> wrote:
> Hi there,
>
> I came across this job description for Tech Writer/Technical Marketing
> Engineer. Anyone else think itâs biased?
>
> About You:
>
> - Facility with technology:
> - Youâre curious, not afraid to be hands-on with the products, and
> you can empathize with the challenges our customers face.
> - Expert level understanding routing, switching, and fabric
> technologies for Data Center networking
> - Hands-on experience configuring routers, switches and firewalls
> - Experience in virtualization platforms (e.g. OpenStack) or
> container environments (e.g. Kubernetes) is highly desirable
> - Know the craftâYou like writing more than you like doing anything else
> and you have an innate ability to think like and write for
> administrators.
> You see every feature and task as part of a broad scenario, and
> interested
> in not only how something works, but also when and why to use a
> particular
> configuration/setting.
> - InnovationâYou are creative, and love to experiment with new ways to
> present information in a way that enables a positive user experience
> with
> our products.
> - OrganizationâYou can take large amounts of technical details and
> organize them into topics that users can easily find and use to solve
> their network problems.
> - InitiativeâYouâre not afraid to propose changes to improve process and
> quality to enable a better customer experience and you are relentless in
> hunting down the information you need.
> - Interpersonal skillsâYou are able to work with developers, QA, PMs,
> customers, SEs, and support to successfully gather information required
> to
> understand the problems our users are facing and the ways our products
> help
> to solve them.
> - Problem solving skillsâYou have strong critical-thinking skills and
> use them to ensure that you are providing just the information our users
> need to complete the task at hand.
> - AdaptableâYou can handle a rapid release model and adjust easily to
> new or changing circumstances.
>
> Qualifications:
>
> - Must have expert level knowledge of networking, network protocols, and
> APIs. Having a CCNA/JNCIA certification is desirable.
> - Ability to see the big picture and proven track record of writing from
> scratch.
> - Writers/Engineers with proven experience of documenting Solution
> documentation, App Notes, Whitepapers, Configuration documents and API
> docs
> .
> - Proficiency with FrameMaker, Adobe Acrobat Pro, Help N Doc, and image
> editing tools is desirable.
> - HTML experience is desirable.
> - Familiarity with Bugzilla (bugs) and Confluence (collaboration) is
> preferred.
> - Ability to work independently or with minimal supervision. Experience
> working in a startup environment is a strong plus.
>
> Thanks!
>
> Lucy
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