Re: Use cases and actors

[Geoff Mann <geoff -dot- mann -at- uxwordsense -dot- com>]

UXmatters.com has published quite a few related articles over the years.

STC's mag, Intercom, and journal might have something (membership required
to view).

Tom Johnson has a detailed piece, w/ resources, on aligning product & user
stories:
https://idratherbewriting.com/simplifying-complexity/articulate-invisible-stories-that-influence-action.html

I just happened upon GSA.gov which has some info:
https://tech.gsa.gov/guides/effective_user_stories/

It's also worth noting that user stories, use cases, and personas aren't
synonymous:
https://www.justinmind.com/blog/user-personas-scenarios-user-stories-and-storyboards-whats-the-difference/




> Message: 1
> Date: Fri, 21 Feb 2020 14:00:25 -0500
> From: John Posada <jposada99 -at- gmail -dot- com>
> To: Tech Writers <techwr-l -at- lists -dot- techwr-l -dot- com>
> Subject: Use cases and actors
> Message-ID:
>         <
> CAHLOg3zdsgkNMJ6KGqu3OpS-eShvU01pRPM+i6g8tcd8zzKksg -at- mail -dot- gmail -dot- com>
> Content-Type: text/plain; charset="UTF-8"
>
> So...I floated the concept of use cases and actors to my boss.
>
> I explained that these are useful when writing instructions targeted to a
> specific person; a NOC person, a retail person, a system analyst, etc.
>
> I could tell that there was a glimmer of interest, but not a complete
> buy-in.
>
> What I'm looking for is any web sites out there that I can point her to
> that is strong on benefits. How-to can come later.
>
> Anyone know of anything that I can pass on to her?
>
> Thanks
>
> --
> John Posada
>
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