RE: best indicator - existence of a tooltip popup ?

Subject: RE: best indicator - existence of a tooltip popup ?
From: "Wright, Lynne" <Lynne -dot- Wright -at- Kronos -dot- com>
To: Monique Semp <monique -dot- semp -at- earthlink -dot- net>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 28 Feb 2018 21:38:52 +0000

The rule of thumb seems to be that an "i" is used for tooltips; since a question mark has been traditionally associated with accessing the help system.


-----Original Message-----
From: techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lynne -dot- wright=kronos -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Monique Semp
Sent: Wednesday, February 28, 2018 4:12 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: best indicator - existence of a tooltip popup ?

Hello, WR-L-ers,
I was asked whether to use the "i" symbol or the "?" on a browser UI to
indicate that there's a tool tip. Anyone have opinions or research to
point to?
I surfed around a bit, and found some useful advice for tool tips in
general ([1]https://uxplanet.org/tooltips-in-ui-design-f63e117aa3d1 ,
[2]https://www.sarasoueidan.com/blog/accessible-tooltips/), but nothing
that addressed the question of what's a good indicator symbol. Well,
this page sounded promising,
[3]https://ux.stackexchange.com/questions/52567/how-to-indicate-tooltip
s but didn't help.
Note: I'm not asking about how to write good tool tip text or whether
the UI design should be improved so that tool tips aren't so much a
necessity; just about what's the best indicator that there is a tool
tip popup.
(I'm working with a small company, so no dedicated UX person. And no
UX/UI Style Guide. Just an interested tech writer who's been given the
opportunity to participate in UX/UI decisions so as to improve the
product and user experience.)
Thanks,
-Monique

References

1. https://uxplanet.org/tooltips-in-ui-design-f63e117aa3d1
2. https://www.sarasoueidan.com/blog/accessible-tooltips/
3. https://ux.stackexchange.com/questions/52567/how-to-indicate-tooltips
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References:
best indicator - existence of a tooltip popup ?: From: Monique Semp

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