TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:RE: Which skill to acquire From:"Weissman, Jessica R" <WeissmanJR -at- state -dot- gov> To:Peter Neilson <neilson -at- windstream -dot- net>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 22 Mar 2017 17:10:25 +0000
Did said unnamed company charge for tech support? Or was it a cost? If the latter they're being shortsighted. If the former they're still shortsighted but cunning.
Or maybe they just wanted to check the box and be able to charge lots for professional services instead of giving customers info good enough that their own developers could succeed.
Jessica Weissman
Personal
UNCLASSIFIED
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com
