Re: what's the current trend?

Subject: Re: what's the current trend?
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: frank taylor <taylor_f -at- netvision -dot- net -dot- il>
Date: Sun, 18 Oct 2015 19:31:36 -0700

Oh now you've done it Frank. ;-) I just got this in my email inbox this

This ties in a bit with my own experience developing video, walk throughs,
and interactive media, and hoping to lean towards augmented reality in the

As user interfaces become more intuitive, and not requiring a lot of formal
documentation, and as our users are time-challenged to read consistently
useless documentation, a video really does give the best experience.

If you're really stuck, John Hedtke learned from a similar query about
enterprise documentation to ask your customers what they want.


On Sun, Oct 18, 2015 at 9:01 AM, frank taylor <taylor_f -at- netvision -dot- net -dot- il>

> I have been documenting hardware and machinery for many years and I
> wondered
> if it would now be correct to assume that more field/service engineers
> prefer seeing video (AV) clips of procedures than they did say 5-10 years
> ago (when a simple Technical Note in PDF was acceptable)?
> Frank Taylor
> Technical Communicator
> email: <mailto:taylor_f -at- netvision -dot- net -dot- il> taylor_f -at- netvision -dot- net -dot- il
> <>
> phones: +972 9 833 2324 or +972 523 902 551
> fax: +972 9 882 4414
> skype: frankenil
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