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We've been using Confluence for our context-sensitive online help for the
past 18 months or so. We use the Scroll Versions add on to allow us to have
multiple doc versions (past, present, future releases) which adds
complexity but provides features we require. We also localize into three
languages.
We also use Confluence extensively for internal communications - various
teams and departments use it to develop and host content.
It's gained wide popularity due to its ease of use. PDF capability is
merely adequate.
I like using it as I can focus on content and not have to worry about
formatting.
On Monday, July 13, 2015, Laura Phillips <laurap -at- pluribusnetworks -dot- com>
wrote:
>
> Hi there,
>
> Are many companies using Confluence as the main tool for getting product
> information to customers? Since it is collaborative, what is the buy in
> necessary from the engineering group? Is that crucial to the success or
> failure of using the tool?
>
> Is it worth the effort to learn it and then subsequently maintain it?
>
> Just looking for any feedback or experience using Confluence,
>
> Laura
>
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--
Sent from my iPad, please excuse any automatically created mis-corrections
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Learn more about Adobe Technical Communication Suite (2015 Release) | http://bit.ly/1FR7zNW