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David Artman [david -at- davidartman -dot- com] wrote:
> *Who cares* what versions a given article applies to, if users tend to only have
> one version installed and that version consistently points to its correct topics?
Nina's original question asked, "Just wondering how some of you have handled similar challenges, where you have a support site with lots of articles".
"A support site" sounds to me like a website that's available to users of all versions, NOT local help customized for each version of the software. If it really is a website, it's important to identify each article's applicable versions, and also to identify the versions with unknown applicability by indicating when each article (and its list of applicable versions) was last updated.
-Andrew
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