TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:RE: user expecttations - web-based help From:Erika Yanovich <ERIKA_y -at- rad -dot- com> To:Julie Stickler <jstickler -at- gmail -dot- com> Date:Thu, 3 Jul 2014 07:24:15 +0000
Writers are more efficient at their âcomfort levelâ. They donât need to be trained to use a new, possibly complex tool, just write as usual, then press a button and check the results. Also, we may need to use snippets from the help in other manuals, which are all written in Word.
From: Julie Stickler [mailto:jstickler -at- gmail -dot- com]
Sent: 02 July, 2014 18:06
To: Erika Yanovich
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: user expecttations - web-based help
If you don't need to produce manuals, I'm not sure why on Earth you'd want to stay in Word (other than comfort level) when the output you're producing is online Help.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Doc-To-Help 2014 v1 now available. SharePoint 2013 support, NetHelp enhancements, and more. Read all about it.
