Re: 2014 version of 1980s "quick reference card" ?

Subject: Re: 2014 version of 1980s "quick reference card" ?
From: Kathleen MacDowell <kathleen -dot- eamd -at- gmail -dot- com>
To: Hannah Drake <hannah -at- formulatrix -dot- com>
Date: Thu, 16 Jan 2014 11:23:10 -0600

Alison, I don't have any good sources, but do have some suggestions similar
to what others have offered (what a fun project for you).

I have liked some very brief videos that supplement a set of complex
instructions. So if there's anything complex, you might think about adding
one or two brief ones.

I've seen examples of "comic" style instructions that might be helpful too.

As an example, see âCatch, Cook, and Plateâ â How Citrix Information
Experience (Ix) is transforming âtech pubsâ, referenced in a Software User
Assistance group's discussion. Citrix's examples are down at the bottom of
the page after a long discussion.




http://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=5826527264199684097&gid=1276817&commentID=5829621655697121280&trk=view_disc&fromEmail=&ut=2pXMd2YW_5tS41

HTH

Kathleen


On Thu, Jan 16, 2014 at 10:55 AM, Hannah Drake <hannah -at- formulatrix -dot- com>wrote:

> We do quick start guides, which are generally 1 page (or double-sided). We
> laminate because some of our products are liquid handlers. Some of our
> users tape these right on the side of some of our machines (if one sided).
>
> People will always like at-a-glance, no-effort information. :)
>
>
> On Thu, Jan 16, 2014 at 11:49 AM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
>
> > Kind of, yes. Today's quick reference usually isn't laminated any more,
> > and it's often the only user document that come with the product.
> >
> > Gene Kim-Eng
> >
> >
> >
> > On 1/16/2014 2:46 AM, Alison Wyld wrote:
> >
> >>
> >> Back when I started in the late 80s, I'd probably have been looking into
> >> doing some sort of laminated quick reference card. But I'm thinking
> that
> >> things must have moved on since then, and that its just me that is out
> of
> >> date.
> >>
> >
> >
> >
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>
> --
> Hannah L. Drake
> Lead Technical Documentation Specialist
> Formulatrix, Inc.
>
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> 617-610-6456 (cell)
> hannah.drake.formulatrix (skype)
>
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--
Kathleen MacDowell
kathleen -dot- eamd -at- gmail -dot- com


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Follow-Ups:

References:
2014 version of 1980s "quick reference card" ?: From: Alison Wyld
Re: 2014 version of 1980s "quick reference card" ?: From: Gene Kim-Eng
Re: 2014 version of 1980s "quick reference card" ?: From: Hannah Drake

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