Re: Hosted Help - server specs?

Subject: Re: Hosted Help - server specs?
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: Julie Stickler <jstickler -at- gmail -dot- com>, Technical Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 4 Dec 2013 11:31:35 -0800

Web help is not very resource-intensive as web applications go.

What tool and format are you using or is that something you're
figuring out as well?

On Wed, Dec 4, 2013 at 10:31 AM, Julie Stickler <jstickler -at- gmail -dot- com> wrote:
> I've had several requests from various product managers about moving from
> having our Help files built into the product to having our Help and
> documentation hosted on a Web site somewhere. I'd love to make this
> change, because Release Notes are always changing up to the very last
> minute, and then we have to rebuild the installer and run through the QA
> test suite again. Decoupling the doc deliver from the builds would have so
> many benefits for not just our process, but would allow me to make doc
> updates as needed (vs. on the release schedule).
> I've got several ideas about how to go about this, but before I head down
> to talk to IT about getting server space, I thought I'd tap the collective
> brain power of TechWrl and see if there's anything I haven't thought of, or
> good advice from the TW brain trust.
> Anyone made the move to Hosted docs? Have any lessons learned to share?
> Success stories? Horror stories? Stuff you wish you'd done differently?

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Hosted Help - server specs?: From: Julie Stickler

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