Re: Details on the Email List migration: It's a good thing

[INKtopia Admin <admin -at- inktopia -dot- net>]

Hi Sharon,

We're in an interim period and this "notification" approach will go away
over the weekend. We just want to avoid the SPAM issue and confusion that
occurred earlier.

Those notification notes are part of the conversations / comments to
WordPress site NOT part of the email discussions.

At this point, we're in a lose / lose situation. We turn things back on and
haven't tested / trained and people will flame us for "SPAM" and become
very confused / agry. If we take time to try to address an issue we never
saw coming, then there's issues with the "notifications".

Frankly, we're taking the lesser of two evils and trying to get things
resolved.

By Monday, the emails are flowing throw the new system without the out
office SPAM and people can read all comments in their email. This is our
hope as well as many people here.

Thanks for patience -

Take care,
al



On Thu, Oct 3, 2013 at 10:56 AM, Sharon Burton <sharon -at- anthrobytes -dot- com>wrote:

> Yeah, this doesn't work for me, either. I don't have time to click links
> and
> go look at stuff in a browser. I want to glance at the email content to see
> if it interests me. I'm not going to click links and go look at web pages,
> especially on my mobile devices.
>
> If this is how the new list works, I'm afraid I'll have to leave.
>
>
> sharon
>
> Sharon Burton
> 951-369-8590
> www.sharonburton.com
> Twitter: sharonburton
> Author of 8 Steps to Amazing Webinars,
> available on Amazon and bn.com
>
>
> -----Original Message-----
> From: techwr-l-bounces+sharon=anthrobytes -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+sharon=anthrobytes -dot- com -at- lists -dot- techwr-l -dot- com] On
> Behalf Of Brian -dot- Henderson -at- mitchell1 -dot- com
> Sent: Thursday, October 03, 2013 7:49 AM
> To: jstickler -at- gmail -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Details on the Email List migration: It's a good thing
>
> Since this is the first actual discussion list message I've received in two
> days, I was beginning to think that I would only be getting those forum
> notifications from now on (which you can turn off through your profile
> settings BTW). Glad to see the list is still working.
>
> I too find the notification method of discussion to be pretty much a no-go
> for me.
>
> Brian H.
>
> -----Original Message----- From: Julie Stickler
>
> I am currently not receiving comments from the forum, only e-mails that
> contain links to comments.  Usability issue one, I have to click through.
>
> And the subject line in the e-mail does not include the discussion thread
> title, so I have no idea if the discussion would be one I have any interest
> in joining/following.  Usability issue number two, I have to click through
> with no idea what might be on the other side.
>
> Thankfully my G-mail pretty much took care of the rash of weird e-mails in
> the past couple of days during the transition.  But I'm missing the chatter
> from the old TECHWR-L list.  My inbox has been too quiet this week.  Are
> there actual discussions going on over on the forums that just aren't
> coming
> through?
>
>
> On Fri, Sep 27, 2013 at 12:57 PM, TechWhirl Admin
> <admin -at- techwhirl -dot- com>wrote:
>
> > Hi Mark,
> >
> > People who are monitoring via email will get all comments, whether
> > they're posted by email or online.
> >
> > Connie
> >
> >
> > On Fri, Sep 27, 2013 at 12:12 PM, Mark Giffin <mgiffin -at- earthlink -dot- net>
> > wrote:
> >
> > > So if I start an email thread on a topic and get responses via
> > > email, can there also be responses to that thread on the website
> > > that do not appear
> > in
> > > the email thread?
> > >
> > > Thanks,
> > > Mark Giffin
> > >
> > >
> > > On 9/27/13 6:10 AM, TechWhirl Admin wrote:
> > >
> > >> Good morning Whirlers,
> > >>
> > >> The work is underway for what should be a smooth transition of the
> > >> list
> > to
> > >> our new community forums. No need to panic, we do all the heavy
> lifting.
> > >> But we wanted to give you some details, and some things to be on
> > >> the lookout for, to make the move truly effortless.
> > >>
> > >> *Base Category for all Discussions Started Via Email*
> > >>
> > >>
> > >> Discussions started with our normal email address will be located
> > >> in the "Technical Writing and Communications" category of the
> > >> Forums (
> > >>
> > >> community.techwhirl.com).
> > >>
> > >>
> > >> *Sending and Replying to Emails*
> > >>
> > >> Starting a Discussion: No change from today - Send notes to
> > >> techwr-l -at- lists -dot- techwr-l -dot- com
> > >>
> > >> Replying to Emails: There's a slight change if you use a filter or
> rule.
> > >> Currently, the techwr-l -at- lists -dot- techwr-l -dot- com email address is used to
> > >> deliver all conversations, in addition to being used to start them.
> > >> However, moving forward the Forums admin / distribution email
> > >> address is discussions -at- techwhirl -dot- net -dot-  And as a little tech
> > >> background, the system uses sub-aliased email addresses to make
> > >> certain that your replies are
> > aligned
> > >> to the correct discussion topic, so emails will be structured this
> way:
> > >> discussions+d[somenumber] -at- tech**whirl -dot- net <http://techwhirl.net>.
> > >>
> > >> We share this because some of you may be curious, and if you have
> > filters
> > >> /
> > >> rules set up in your Yahoo!, Outlook, Gmail, Hotmail or other email
> > >> client,
> > >> you'll need to update them to accept this address:
> @techwhirl.net(note
> > >> that going forward, any address with "techwhirl.net" as the domain
> > >> indicates it's a system generated account) rather than the @
> > >> lists.techwr-l.com. We also suggest you check your SPAM settings on
> > >> Monday morning to ensure your email system continues to deliver
> > >> your TechWhirl discussions.
> > >>
> > >> And, yes, conversations can be started by sending notes to
> > >> discussions -at- techwhirl -dot- net in addition to the address we'll
> > >> publicize, which is discussions -at- techwhirl -dot- com -dot- 
> > >>
> > >>
> > >> *Daily Digest*
> > >>
> > >>
> > >> As of today, the Forum platform does not have a "Daily Digest"
> > >> option
> > like
> > >> the one we use today. We're exploring options, and the most likely
> > choice
> > >> will use MailChimp's RSS email updates. It'll operate in a similar
> > manner
> > >> except that you'll be able to login to the Forum and leave comments
> > when a
> > >> Discussion of interest appears.
> > >>
> > >> For those of you who use an RSS Reader you'll be able to subscribe
> > >> to
> > the
> > >> entire list via community.techwhirl.com /discussions/feed.rss. For
> > those
> > >> of
> > >> you interested in only following a particular category, you can
> > >> find the RSS feed by adding "/feed.rss" to the end of each URL (
> > >>
> > >> community.techwhirl.com /discussions/categories/[**category
> > >> name]/feed.rss).
> > >>
> > >>
> > >> *Current Conversations*
> > >>
> > >> At the point when we do the final cutover, some discussion threads
> > >> may
> > be
> > >> inflight. We'll continue to capture those, and add them to the
> > >> system manually, so you may see a slight delay on some of those posts.
> > >>
> > >>
> > >> *Next Steps*
> > >>
> > >>
> > >> We have updated the website to direct all new joiners to the Forums
> > >> and have extracted a full list of our members as of yesterday
> > >> afternoon. We will spend the weekend refining the data and getting
> > >> it ready to import into the system. The import and final QA should
> take
> around 4-6 hours.
> > >>
> > >> Once the QA check is done, Eric Ray (who has been helping us with
> > >> all
> > the
> > >> backend work) will then change the Techwr-l -at- lists -dot- techwr-l -dot- com
> > >> address over to the Forums. We'll then welcome you to the new
> > >> Forums, send you each a note with more information about your
> > >> accounts and proceed to clean up
> > any
> > >> inflight conversations.
> > >>
> > >> Hang with us and please be patient. We've planned and tested this a
> > >> few times, so if we're lucky the hiccups will only be small rather
> than
> big.
> > >>
> > >> Thanks again being a member of our list.
> > >>
> > >> Sincerely,
> > >>
> > >> Connie / Al
> > >>
> > >>
> > >>
> > >
> > >
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> --
> Julie Stickler
> http://heratech.wordpress.com/
> Blogging about Agile and technical writing
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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>
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>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> New! Doc-to-Help 2013 features the industry's first HTML5 editor for
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>
> Learn more: http://bit.ly/ZeOZeQ
>
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>
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> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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> authoring.
>
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>
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>
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