Re: ROI on hiring tech comms vs. SMEs

[Gene Kim-Eng <techwr -at- genek -dot- com>]

This is inevitably going to vary.  Most of my experience has been in small,
"bleeding edge" startups, where the engineer was all of these people.
However, in those environments, the tech writer is often one of the testers
and the closest thing there is to QA, at least until the company goes from
an R&D shop to actual production.

Gene Kim-Eng



On Tue, Jun 12, 2012 at 1:59 PM, William Sherman
<bsherman77 -at- embarqmail -dot- com>wrote:

> As SME is a sore spot with me, I'll have to say that at most places I have
> been, the technical writer was the subject matter expert.
>
> However, I think you are referring to the engineer who in most cases I
> found
> is NOT the subject matter expert. They may be the expert on the design but
> you find the assembly line person is the expert on how it goes together
> (thus you can figure how it comes apart), the tech is the expert on what
> makes it work and what makes it work again when it doesn't, and the
> programmer is the expert on what makes it think and function.
>

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