TECHWR-L Premium Jobs, Events, and Announcements

Subject: TECHWR-L Premium Jobs, Events, and Announcements
From: TECHWR-L Listowner <admin -at- techwr-l -dot- com>
To: archive -at- web -dot- techwr-l -dot- com
Date: Sat, 16 Jul 2011 01:05:16 -0600 (MDT)


Posted on
Saturday, July 16, 2011
________________________________________________________

TECHWR-L Premium Ads
You received this message because you're a subscriber to TECHWR-L.
This ad posting is sent daily directly to all list members to help
underwrite the costs of the list (just as ads in a newspaper,
magazine, or journal underwrite the costs of those publications).

In this posting, look for the following ...

Technical Communication Online Certificate Webinars
Announcing a new release of MadCap Feedback Server

and at the end you'll find the concluding administrivia with
information about these ads and how to place your own.

################################################################


Course dates for 2011-12 just added! Program info available from:
http://pr.viu.ca/techcomm. Click on the individual course links along
the right-hand side of the page to view course details and dates.

Join us for free webinar VIU's Technical Communication online
Certificate - What's in it for you?

Choose from one of the upcoming webinars:

- Wed, July 13, 1 pm Pacific Daylight Time (4pm EDT*)

- Thurs, July 28, 4 pm Pacific Daylight Time (7 pm EDT*)

- Tues, Aug 9, 5 pm Pacific Daylight Time (8 pm EDT*)

- Wed, Aug 24, 12 noon Pacific Daylight Time (3 pm EDT*)

* Eastern Daylight Savings Time

Webinar registration: http://pr.viu.ca/techcomm/webreg.asp

Whether you have already applied to the program, or are considering
applying to the program, here's your chance to get your questions
answered. We'll talk about:

. The right and wrong people for the program

. An overview of core courses and electives

. The online learning environment

. Costs - Both time and money

. Q & A

##################################################################
Your documentation should not be a one-way conversation.

MadCap Software is excited to announce a new release of
MadCap Feedback Server. MadCap Feedback Server 4 is a
powerful reporting tool that allows content publishers to
monitor, analyze and improve their content based on user
feedback and detailed statistical reporting.

Feedback's Web 2.0 enabled features-such as blog-style
comments and topic rating--capture readers' insights and
opinions on web-based and desktop knowledge bases, online
Help systems, intranets and more. Feedback also provides
usage statistics and reports, such users' search terms,
search results, and more importantly, which users' search
terms are not providing relevant results.

MadCap Feedback 4 now includes:

Custom Email Settings

Now customize which email notifications, such as when a
topic is rated by a user or when no search results appear
for a given search, are sent to users (administrators)
within your organization. In addition, email notification
options can now be set per administrator rather than per
project.

Statistical Email Notifications

Get daily, weekly and monthly email summary reports for
various statistics including Topic Views, Search Results,
CSH Calls, Browser and Operating Stats, Comments and the
number of Active Users. You can also use filters to specify
the time frame the manifest should cover.

Streamlined Commenting Workflow

Administrators and end users can now reply to comments
directly from the email notifications, allowing for a faster, streamli
ned commenting workflow. When administrators use this
email feature to reply to new comments, not only is a reply
created, but the original comment is also approved.

Comment Management

Comments can now be edited or hidden (but not deleted) by
administrators after a specified date. You might use this
feature, for example, if you frequently make updates to your
output and all comments associated with the previous version
therefore become outdated.

Other New Usability Enhancements

-Edit User Feedback Comments Using Feedback Explorer

-Topic Title Views on all Charts, Notifications, Comments
and Grid Views

-OS and Browser Statistics Tracked Independently from the
Topic Views
-End User Subscription Management via Web Page

-Ability to Disable End User Notification Options in the
Flare Skin

-Printable grid views

For more information on MadCap Feedback, visit:

http://www.madcapsoftware.com/products/feedback/

##################################################################


About posting ads:
Announcements on the TECHWR-L Premium Announcement posting
cost $50 to contact over 3000 TECHWR-L subscribers
directly each day for a week.

In an effort to provide a free service that allows you to post
announcements, jobs, and events, however, we have established other
services:

The TECHWR-L Calendar provides a free resource for you
to post announcements, activities, and events:
http://www.techwr-l.com/event

These resources are available at no cost to anyone, posters
or seekers, TECHWR-L subscribers or not. We encourage you to
regularly use these free services.

For jobs, announcements, and events that you specifically
want to be mailed directly to all 5100+ TECHWR-L subscribers
in the TECHWR-L Premium Daily Announcement, please contact us
(admin -at- techwr-l -dot- com) or submit your paid ad at
http://www.techwr-l.com/about/advertising


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