RE: Tips on how to talk to SMEs

Subject: RE: Tips on how to talk to SMEs
From: "Al Geist" <al -dot- geist -at- geistassociates -dot- com>
To: "'Monique Semp'" <monique -dot- semp -at- earthlink -dot- net>, "'Stephen Arrants'" <steve -at- mbfbioscience -dot- com>, "'Bill Swallow'" <techcommdood -at- gmail -dot- com>, "'Craig Cardimon'" <craig -dot- cardimon -at- gmail -dot- com>
Date: Wed, 13 Jul 2011 15:55:57 -0400

As a child of the 60s, I would have to vote for all three....and to answer
Craig....the day only goes faster if you have some Jefferson Airplane or
Santana blasting through the headphones. It also helps when you communicate
with the SME, because you would both have the same dazed and confused look.

Al Geist-Geist Associates
Technical Communication, Help, Documentation Management
Office/Msg: 802-872-9190
Cell: 802-578-3964
E-mail: al -dot- geist -at- geistassociates -dot- com
Website: www.geistassociates.com
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without a destination, I figured, than to cross the wrong threshold each
day." (Sy Safransky)


-----Original Message-----
From: Monique Semp [mailto:monique -dot- semp -at- earthlink -dot- net]
Sent: Wednesday, July 13, 2011 3:34 PM
To: Al Geist; 'Stephen Arrants'; 'Bill Swallow'; 'Craig Cardimon'
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Tips on how to talk to SMEs

But the replies are bound to be creative, you'd be sure to learn something,
and morale would undoubtedly be higher :-).

-----Original Message-----
From: Al Geist
Sent: Wednesday, July 13, 2011 12:28 PM
To: 'Stephen Arrants' ; 'Bill Swallow' ; 'Craig Cardimon'
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Tips on how to talk to SMEs

If you go the brownie method, do not use the Alice B. Toklas cookbook.....
you might get the answers you need, but you'll have to wade through a lot of
babble and loud music. Wait, for most SMEs, you have to wade through a lot
of babble anyway.



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Follow-Ups:

References:
Tips on how to talk to SMEs: From: Craig Cardimon
Re: Tips on how to talk to SMEs: From: Bill Swallow
RE: Tips on how to talk to SMEs: From: Stephen Arrants
RE: Tips on how to talk to SMEs: From: Al Geist
Re: Tips on how to talk to SMEs: From: Monique Semp

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