Re: Customer-friendly word for "landline"

Subject: Re: Customer-friendly word for "landline"
From: Jan Cohen <najnehoc -at- yahoo -dot- com>
To: John Posada <jposada99 -at- gmail -dot- com>, List, Techwriter <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 3 Feb 2011 13:28:15 -0800 (PST)

Per the now defunct Nortel, a landline is a telephone, alos known as a wireline
phone.





________________________________
From: John Posada <jposada99 -at- gmail -dot- com>
To: "List, Techwriter" <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Thu, February 3, 2011 4:23:38 PM
Subject: Customer-friendly word for "landline"

I'm putting together a "se-Instead" glossary of terms to make our
customent facing support content more accessible.

We use the term landline phone differenciate from mobile phone and I
don't like "landline".

My target is 6th grade understanding. Anyone have any suggestions for
inplace of landline?

--
John Posada
http://jposada.zenfolio.com/
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Customer-friendly word for "landline": From: John Posada

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