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Most of the users of products I have documented in the past
10 years or so are already past that point. The question they
most want answered is where to *find* the control they want.
Gene Kim-Eng
----- Original Message -----
From: "Chris Despopoulos" <despopoulos_chriss -at- yahoo -dot- com>
> Nobody will want to read about how to use the controls on a web page.
>What they'll want to know is what the controls actually *do* and what the
>service does.
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