Getting feedback from users

[Donna Marino <domarino -at- earthlink -dot- net>]

Iâm trying to elicit feedback from our clients about how they use our online help, whether they find it useful, if they have problems finding information, etc. Iâm not sure about the best way to get this information. If anyone has done this before and can give me advice, I'd appreciate it.

Thanks,
Donna

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Contents, Context IDs, and Index, as well as Doc-To-Help  
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

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