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Generally, we use the topic title to indicate a larger goal (Measuring the Need to Reply) and then within the instructions choices, optional actions, and required actions are handled differently.
Choices are listed (Perform one or more of the following:), optional actions begin with the goal (To include more respondants, do this.) or an indication of the optional status (If required, If desired), and required actions are simply stated (Select the names from the x list.)
We do, for regulatory reasons, include descriptions of every control, option, and piece of equipment and we do describe *every* OK click for much the same reason.
Wanda Phillips
Senior Technical Writer
Don't be afraid, Jellybean: Quod non est in actis, non est in mundo
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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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