RE: Examples of Great Software/Web-based User Guides

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

Right, 710 pixels high. The next step down from 1280x1024 is 1280x768,
i.e. 768 pixels high. Throw in a Firefox toolbar (just one), the new
Firefox tab design, the Windows task bar, and Madcap's own tool bar,
and... unh-uh. No dice.

The biggest problem is that you can't scroll up to view the decapitated
portion. When the screen cuts something off, users assume they can
scroll to see what's hidden.

> -----Original Message-----
> From: Robert Lauriston
> Sent: Tuesday, August 25, 2009 1:29 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Examples of Great Software/Web-based User Guides
> 
> For me that image is 730x710 pixels, same in Firefox and MSIE:
> 
>
http://webhelp.madcapsoftware.com/flare/Content/Resources/Images/flare_p
rocess.jpg
> 
> On Tue, Aug 25, 2009 at 8:08 AM, Dan Goldstein wrote:
> > The Department of Nitpicking notes that, in Firefox, the 
> popup graphic 
> > in "How It Works" requires a minimum screen res. of 
> 1280x1024. It's a 
> > reasonable limitation, but it ought to be stated explicitly.
> >

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