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RE: Examples of Great Software/Web-based User Guides
Subject:RE: Examples of Great Software/Web-based User Guides From:"Karen Field Carroll" <kfcarroll -at- cox -dot- net> To:"'Mike McCallister'" <mike -dot- mccallister -at- pkware -dot- com>, "'Janoff, Steve'" <Steve -dot- Janoff2 -at- Teradata -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 20 Aug 2009 13:45:08 -0700
Thanks, Mike! Of course, there are lots of great tech writers who don't
enter the competitions. Any other ideas?
-----Original Message-----
From: Mike McCallister [mailto:mike -dot- mccallister -at- pkware -dot- com]
Sent: Thursday, August 20, 2009 1:39 PM
To: Janoff, Steve; Karen Field Carroll; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Examples of Great Software/Web-based User Guides
The STC lists the winners of its international competitions here:
They don't link to examples, probably because trying to get permissions
from the various corporate entities would be an enormous task. But I'd
guess at least some of this stuff would be on the web.
Mike McCallister
Document Architect
PKWARE, Inc.
-----Original Message-----
From: techwr-l-bounces+mike -dot- mccallister=pkware -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+mike -dot- mccallister=pkware -dot- com -at- lists -dot- techwr-l -dot- com]
On Behalf Of Janoff, Steve
Sent: Thursday, August 20, 2009 2:48 PM
To: Karen Field Carroll; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Examples of Great Software/Web-based User Guides
I second that. Where do we go to see examples of stellar, "best of"
technical writing?
Does the STC post publications that have won their awards? (I know,
DAFS. Just thought that could be one of several resources somebody
might list.)
Thanks,
Steve
PS - Thanks, Karen, for asking this one -- I've been wanting to know
this for a while.
-----Original Message-----
From: techwr-l-bounces+steve -dot- janoff2=teradata -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+steve -dot- janoff2=teradata -dot- com -at- lists -dot- techwr-l -dot- com]
On Behalf Of Karen Field Carroll
Sent: Thursday, August 20, 2009 10:44 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Examples of Great Software/Web-based User Guides
Greetings,
Being a lone writer, I often wonder if my work is keeping up with the
latest and best trends in our industry. Would someone have examples of
really good software and/or Web-based user guides they'd like to share?
Feel free to share your own if you think it meets this standard. I just
want to see how I could be doing things better.
Thanks.
Karen
Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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