RE: Red button: next in the saga

["Al Geist" <al -dot- geist -at- geistassociates -dot- com>]

If they want to have and outside "expert" repeat what you've been saying,
fine. To them you're just a "tech writer." You're job is to document what we
design...even if it stinks. That's all they want to pay your for. All of us
who have been around for a while have worked for companies like that. It
sucks if you let it get personal, so don't let it get personal. If they are
doing something stupid, explain to them there is a better way. If they
listen...great. If they don't listen, be satisfied that their ignorance
bought you a nice dinner or some downtime at the beach.

(I wonder how much they're paying that expert?) 

Al Geist
Technical Communicator, Help, Web Design, Video, Photography
Office/Msg: 802-872-9190
Cell: 802-578-3964
E-mail: al -dot- geist -at- geistassociates -dot- com
Website: www.geistassociates.com
See Also:
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"...I walked to work, quit my job, and kept walking. Better to be a pilgrim
without a destination, I figured, than to cross the wrong threshold each
day." (Sy Safransky)


-----Original Message-----
From: techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Deborah Hemstreet
Sent: Thursday, July 23, 2009 3:25 PM
To: TECHWR-L
Subject: Red button: next in the saga

Hi all,

You will be interested in the latest comment I've gotten on my raising 
the roof about a Red start, Next, and other buttons:

"One of our employees has a close relative who is high up in "XXX 
COMPANY (well known computer company)" creative area that does a lot 
with usability, etc. They've talked once already about the Red button 
issue and we are sending him some screenshots for review. So, it will be 
a very qualified outside opinion that will help us determine the right 
direction. "

I don't know whether to LAUGH or CRY!

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