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> The Peter Principle seems most applicable to business management,
> especially at the director and higher level. The flaw with trying to
> apply it to lower ranking staff is its assumption that once someone
> rises to the level of his or her incompetence he or she will be left
> there and never fired, and while there certainly must be some
companies
> that are reluctant to fire people at lower staff levels, I've not
> encountered one myself.
Firing people for incompetence is difficult, if not impossible, at any
number of organizations -- mostly they're unionized, bureaucracies, and
especially unionized bureacracies. A particularly striking example is
the New York City public school system. It spends $20 million a year
paying incompetent and dangerous teachers to do nothing because firing
them is too expensive and time-consuming.
And be sure to check out the illustrated step-by-step guide to firing a
teacher (PDF) that's linked at the end. It's an interesting example of
how to document a complex procedure -- and there's your tech writing
tie-in. ;-)
Richard
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-777-0436
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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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