Working with developers to create EPSS

["Astry, Kristy" <Kristy -dot- Astry -at- McKesson -dot- com>]

Researching embedded help (EPSS, user assistance, PCD,
etc.). If you've successfully worked with developers to create embedded
help, please tell me:

--what tool you (and the developers) used
--amount of effort vs. creating "traditional", standalone online help 
--amount of time vs. creating "traditional", standalone online help 
--platform (thin client, thick client, etc.) 
--how testing was conducted 
--customer satisfaction vs. satisfaction with "traditional", standalone
online help
--lessons learned

Thank you!

 

 

 

Kristy L. Astry

Senior Technical Writer
 <http://mptrd.mckesson.com/engineering/teams/TechPubs/default.aspx>
Horizon Clinicals Product Documentation on SharePoint

McKesson Corporation
11000 Westmoor Circle
Westminster, CO 80021
720-239-4890 Tel
720-239-4205 Fax
Toll-free: 800-752-3203

kristy -dot- astry -at- mckesson -dot- com <mailto:kristy -dot- astry -at- mckesson -dot- com> 
 <http://www.mckesson.com/> www.mckesson.com
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