Re: What is there is "Donkey Work" you prefer to do yourself? WAS: Someone to do the "donkey work"? (take II)

[Jay Maechtlen <techwriter -at- covad -dot- net>]

Evelyn Lee Barney wrote:

> Twice now, I've had computer issues that I fixed myself (I work from 
> home on my own equipment about 90% of the time) One of those times, it 
> did delay my work, however, I don't believe any more so than if I'd 
> brought my system to the shop; likely less.  And, I recovered  and  
> indexed my  files to my own liking as I went along rather than having 
> to  re-do it after someone else had fixed the main problem, which also 
> saved time.
>
> The problem is that my boss feels that doing this work myself is beneath 
> me. She wanted me to have the work done by others and then submit 
> receipts for reimbursement. I don't add the time this takes me to my 
> reported hours, so that's not it.  It's just a bias she has.
>   
When it is 'my system' as in 'my home business system', then I may not 
mention the issue to those I'm doing work for. It is my problem to 
provide a functioning hardware/software system that I work from/with.
If my project is delayed due to repairs, it doesn't matter much who did 
them. Tell your liaison that a delay occurred due to computer system 
issues, and that they are being/have been dealt with.

OTOH, if the system belongs to a business that I'm doing work at/for, 
then it is their problem to fix it. If it is more efficient for me to 
attempt repairs than to do something else while Desktop Support gets it 
done, then that's fine with me.

If the boss doesn't want me messing with it, fine. I have way too many 
things to work on at home, I can get my hands-on 'fix' anytime.

Which of these fits your situation?
Or is it different from any of the above?

Regards
Jay


-- 
Jay Maechtlen
626 444-5112 office
626 840-8875 cell
www.laserpubs.com

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