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I would start by asking each of the two reviewers what they found dissatisfactory about your phrasing. What made the first one unclear to the first reviewer, and what the second reviewer found lacking in the revision? Then I would submit a revision that took both into account and present it to the two of them. This could be iterative with numerous rewrites, until the reviewers either agree or reach the point of diminishing return. Then I would present it to the editor.
But, that's just what I would do.
--Darrell
-----Original Message-----
From: techwr-l-bounces+dzuerche=tva -dot- gov -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+dzuerche=tva -dot- gov -at- lists -dot- techwr-l -dot- com] On Behalf Of Downing, David
Sent: Wednesday, March 04, 2009 12:47 PM
To: Technical Writing
Subject: When reviewers collide
Yesterday, I held a document review meeting in which one of my reviewers said that two paragraphs should be rewritten for clarity. I rewrote them and sent the new versions out to everyone who was at that meeting, and now one person says he liked my original wording better. So, what to do - come up with a hybrid, stick with the original wording, or give both versions to our editor and let him make the decision.
David Downing
Senior Technical Writer
Credit Union Solutions
Fiserv
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ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals. http://www.doctohelp.com
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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