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Subject:Re: Resources on Usability Standards From:cewinch -at- aep -dot- com To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Thu, 8 Jan 2009 17:07:26 -0500
I'd start with the Usability Professionals Association: http://www.upassoc.org/. The "Usability Resources" tab may be your best
starting point there....
Believe it or not, the U.S. Department of Health and Human Services has
developed a site about usability that seems pretty good: http://usability.gov/. The "Research-Based Guidelines" section may prove
especially helpful, given the specific task you've set for yourselves.
Hope this helps!
Connie Winch
Senior Technical Communicator
Transmission Line Project Engineering Standards
American Electric Power
cewinch -at- aep -dot- com
Voice - Internal: 910-1448 / External: 614-552-1448
Fax - Internal: 910-1939 / External: 614-552-1939
"Karen Murri" <kmurri -at- comcast -dot- net>
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01/08/2009 04:58 PM
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Subject
Resources on Usability Standards
Hi all,
I'm starting a small project at work to look at our web site's usability.
We
essentially use the web site to store and present large quantities of
procedural documentation.
We want to compare our current web site structure and design to industry
standards. By starting with some strongly documented and supported
standards, we hope to lessen some change resistence when we're ready to
make
changes.
So -- can you point me to some good resources for information on usability
standards?
Also, as a related but slightly different issue --- I need some
information
on documentation naming standards. We currently have too many content
titles
starting with verbs that have nothing to do with the subject covered in
the
documentation. We know we want to change titles so the content is more
intuitive to find (picture potentially long lists of procedures to sort
through), but we need some ideas about what works best.
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ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals. http://www.doctohelp.com
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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