RE: Alternative to floppy

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

Again, John, it's a medical device. We're *supposed* to tell them how to
do it. If they have any problem doing it that way, we help them solve
the problem. And we actively discourage them from finding alternate
methods.

All of this -- including our original validation of the described method
and any subsequent problems they might have -- is documented for FDA.
People who want to prosper in this line of work are advised to do the
same.

> -----Original Message-----
> From: John Posada
> Sent: Thursday, October 23, 2008 2:54 PM
> To: McLauchlan, Kevin
> Cc: TECHWR-L
> Subject: Re: Alternative to floppy
> 
> That was my point exactly. In this case, tell them what to 
> do, not how to do it. Too much chance you'll instruct them to 
> do it one way, turn out they don't have it, and place a req 
> with their IT to get a backup mechanism when they had three 
> other ways that would have worked just as well.
> 

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