RE: Writing a letter to an unknown part

["Lauren" <lauren -at- writeco -dot- net>]

How about,

"Attention: Complaint Department"

"Dear Program Director:"

"RE:  Order #999999"

Or you can call the company and find out the name of the correct person to
address.  I think the main interest here is to show that you are directing
your letter to a specific group or person and to avoid using vague
references, like "sir or madam" or "to whom it may concern."

Lauren


> -----Original Message-----
> From: techwr-l-bounces+lauren=writeco -dot- net -at- lists -dot- techwr-l -dot- com 
> [mailto:techwr-l-bounces+lauren=writeco -dot- net -at- lists -dot- techwr-l -dot- com
> ] On Behalf Of Rob Hudson
> Sent: Sunday, September 28, 2008 3:59 PM
> To: techwr-l List
> Subject: Writing a letter to an unknown part
> 
> Hello Everyone,
> 
> When you're writing a letter of complaint or inquiry, and you don't
> know the name of the contact person, what is the preferred salutation?
> Is it "to whom it may concern," "sir or madam," representative,' or
> "<<job title>>"?
> 
> Thanks,
> 
> Rob
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