RE: Value added (or lost) by technical communication?

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

Like these?

<http://poetslife.blogspot.com/2006/03/poor-documentation-costs.html>

<http://www.cnn.com/TECH/space/9909/30/mars.metric.02/>

<http://findarticles.com/p/articles/mi_qn4188/is_20041019/ai_n11485316>

<http://www.iddmagazine.com/news/22645-1.html>

Please let me know if the tech writing context isn't clear in these
examples. There are more just like them!

> -----Original Message-----
> From: Steven Jong
> Sent: Sunday, August 17, 2008 11:43 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Value added (or lost) by technical communication?
> 
> ... anonymous anecdotes about hearing about a friend's 
> company where lots of money was saved or lost through 
> documentation or lack thereof, but (understandably, mind 
> you) no names are given!
> 
> Unfortunately, my audience needs more concrete examples...  
> 

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