RE: Calling all Technical Editors again!; Was, "RE: Writing Corrective Actions for customers?"

Subject: RE: Calling all Technical Editors again!; Was, "RE: Writing Corrective Actions for customers?"
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 25 Apr 2008 09:29:42 -0400

In my experience, "our reputation" varies greatly from company to
company. The most recent good or bad tech writer is often the one that
sets the bar for the next one. And when a good tech writer sets the bar
high in terms of "understanding the material on an intellectual level,"
that understanding isn't *always* based on previous knowledge.

> -----Original Message-----
> From: richard.melanson
> Sent: Friday, April 25, 2008 9:18 AM
> To: mbwest; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Calling all Technical Editors again!;Was, "RE:
> Writing Corrective Actions for customers?"
>
> I politely disagree, if you don't know what you are
> writing about, how can you write about it, know what
> the user needs, etc.
>
> This statement is dead on accurate.
> "I've come to the conclusion that understanding the
> material on an intellectual level is paramount, and
> I know what happens when writers don't. It can be a
> big black eye on technical writing. I think our
> reputation is pretty well shot because of it."
>

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References:
Re: Calling all Technical Editors again!; Was, "RE: Writing Corrective Actions for customers?": From: Michael West
RE: Calling all Technical Editors again!; Was, "RE: Writing Corrective Actions for customers?": From: richard.melanson

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