RE: RoboHelp X5 Search has stopped working

Subject: RE: RoboHelp X5 Search has stopped working
From: "PETE LEES" <pd -dot- lees -at- btinternet -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 22 Feb 2008 10:24:46 -0000

Lorraine,

> I don't use RoboHelp a lot, but last week, I needed to rebuild two
> projects. The Search tab no longer finds any hits. Yes, the Project tab,
> Windows folder, shows my window, with the Search option box checked (as it
> was the last time I used it).
>
> I even tried reinstalling RoboHelp. This is an HTMLHelp as Primary Output.

One of the more common reasons for the failure of the search function is
that the file itcc.dll is missing or incorrectly registered on your build
machine. This file is loaded by the compiler at the point that the full-text
search "database" for the help file is being assembled.

If you see either of the following error messages when you compile, you need
to reregister itcc.dll, and maybe itircl.dll as well.

HHC6002: The file itcc.dll has not been registered correctly.
HHC6003: The file itircl.dll has not been registered correctly.

For more information, see:

http://frogleg.mvps.org/helptechnologies/htmlhelp/hhtips.html#hhc6003
http://helpware.net/FAR/far_faq.htm#HHC6003

Pete

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
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