RE: A Good Response to "No One Reads the Help Anyway"

Subject: RE: A Good Response to "No One Reads the Help Anyway"
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: "Bill Swallow" <techcommdood -at- gmail -dot- com>, "Cardimon, Craig" <ccardimon -at- m-s-g -dot- com>
Date: Thu, 13 Dec 2007 14:42:45 -0500



On Behalf Of Bill Swallow argued:

> >
http://www.idratherbewriting.com/2007/12/11/a-good-response-to-no-one-re
> > ads-the-help-anyway/
>
> I disagree with that on so many levels that I don't know where to
> start, but as far as getting people to understand via analogy, I guess
> it works. But, Google is not a giant Help file any more than a Help
> file is a mini Google. These two technologies have but two things in
> common: 1) hypertext, and 2) search.

I think they have a third thing in common:
3) content that people want/need

and a fourth:
4) content that most people don't need.

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Follow-Ups:

References:
A Good Response to "No One Reads the Help Anyway": From: Cardimon, Craig
Re: A Good Response to "No One Reads the Help Anyway": From: Bill Swallow

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