TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
ISO says that documents affecting quality must be controlled. The
implementation guidelines give some suggestions but do not dictate how
this must be done. The standards do say that there must be a control
system, and that system itself must meet certain criteria and must
itself be documented so that people who need to use it have clear
instructions. The standards provide a framework for doing this.
Previous discussions on this list have warned _strongly_ against trying
to make document identification numbers somehow "meaningful". Use a
prefix to indicate the type of document for the convenience of the
document control manager/clerk, perhaps, but otherwise just make sure
the identification number is unique. Try not to have duplicate numbers
across types (for instance, instruction IN0003 and form F0003 -- you and
I know that those are two unique numbers but Joe Dollar out on the
factory floor is going to infer a relationship between those two
documents and once he gets that idea he will be like a dog with a bone
about it).
A Google search on "Document Naming Conventions" brought up a lot of
interesting material. Some of it might even be useful. A quick review
of the top hits reinforced my instinct that use of a specific naming
convention is not as important as establishing a convention and
explaining it in writing in such a way that it is easily understood by
the users.
We make sure that every controlled document has a standardized header
and footer.
Header:
Company logo
Unique document ID number
Title with some naming conventions of its own:
"Associated Brands" means it applies to all work areas
"Work Area: How to XXXXXX" (instruction)
"Work Area: Startup Checklist" (form)
"Work Area: Startup Flowchart" (illustration)
Rev #
Date
Footer:
Author/Owner
Manager who reviewed (usually a supervisor)
Manager who approved (Director/Plant Manager)
Page X of Y
A simple database query for all documents including "Associated Brands"
and a specific work area (production line) brings up a complete list of
all documents that apply to that area. We're gearing toward a totally
electronic control system with print-on-demand capability now.
If a document does not have the header and footer and is not listed in
the database, it is not controlled. It might still be a legitimate
document but usually as we find these we end up bringing them into the
control system.
The most important advice I ever received (or gave) about naming
conventions:
"Make the document names meaningful and unique."
Dori "Goddess of the Documents" Green
Associated Brands, Inc.
Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-