TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Not so far. We implemented it several years ago for its incident and
problem management capability and has mostly impacted development and
client services staff.
Ron Hearn
Documentation Specialist
MemberDirect(r) Product Development
phone: 604 730 6391
email: rhearn -at- memberdirect -dot- ca
website: memberdirect.ca
-----Original Message-----
From: techwr-l-bounces+rhearn=cucbc -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+rhearn=cucbc -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of John Posada
Sent: Wednesday, September 26, 2007 11:33 AM
To: List,Techwriter
Subject: ITIL
Hi, guys...
I'm interested to find out if ITIL Service Management has had an impact
on any of your technical writing activities. My company is offering a
set of courses (not free, but paid) directed toward ITIL V2 Foundation
Certification.
John Posada
Senior Technical Writer
"They say everyone needs goals. Mine is to live forever.
So far, so good."
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create HTML or Microsoft Word content and convert to Help file formats
or printed documentation. Features include support for Windows Vista &
2007 Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
---
You are currently subscribed to TECHWR-L as RHearn -at- cucbc -dot- com -dot-
Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
