RE: Avoiding documentation bottlenecks while maintainingquality?(take II)

Subject: RE: Avoiding documentation bottlenecks while maintainingquality?(take II)
From: "Tariel, Lauren R" <lt34 -at- saclink -dot- csus -dot- edu>
To: "Dori Green" <dgreen -at- associatedbrands -dot- com>, "techwr-l List" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 24 Sep 2007 14:18:26 -0700

How about the quality triangle, "Eat, drink, and be merry"?

Personally, I don't care for the school of thought that a product can be good, fast, or cheap, but not all three. Why should anything need to be left out if you want one or two of the things in the triangle? Now if a customer wants a product that is produced super-good, super-fast, and super-cheap, then the customer might wind up with a product that is superbad. (Funny movie, btw.) But compromises can be made to get a product that is produced moderately-good, moderately-fast, and moderately-cheap. And if we keep in mind that all things are relative, then we can say that fast is good and cheap compared to what is produced by other vendors.

Lauren

________________________________

From: techwr-l-bounces+lt34=csus -dot- edu -at- lists -dot- techwr-l -dot- com on behalf of Dori Green
Sent: Mon 9/24/2007 12:10 PM
To: techwr-l List
Subject: RE: Avoiding documentation bottlenecks while maintainingquality?(take II)




Ned Bedinger wrote:

Endorse the quality triangle.


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Which one?

Dori Green

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or
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Microsoft Office, team authoring, plus more.
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True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
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References:
Re: Avoiding documentation bottlenecks while maintaining quality: From: Abby Klemmer
Avoiding documentation bottlenecks while maintaining quality? (take II): From: Geoff Hart
Re: Avoiding documentation bottlenecks while maintaining quality? (take II): From: Ned Bedinger
RE: Avoiding documentation bottlenecks while maintaining quality?(take II): From: Dori Green

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