Re: Runtime error opening pop-up

[Rick Stone <rstone75 -at- kc -dot- rr -dot- com>]

Hi all

It is a RoboHelp specific thing and here's the deal. I'm unsure how 
popups are handled in other tools. In RoboHelp, they are handled using 
JavaScript. And guess what? In the world of HTML, almost nothing 
requires a double-click. It mostly operates from single mouse clicks. So 
the rapid double-click causes the error because the first click 
triggered the script. The second is issuing an immediate repeat of a 
script in progress.

Cheers... Rick :)

Dana Worley wrote:
> On Wednesday, September 19, 2007, Joe Pollock wrote: 
>
>   
>> If on your first attempt to open the pop-up you click normally, the
>> pop-up works and you cannot force the error after that. 
>>     
>
> Seems to be an RH specific thing -- something to do with the 
> javascript they are using to provide formatted popups. 
>
> I have the same CHM file compiled with Doc-To-Help, AuthorIT, 
> Help & Manual, HyperText Studio, and RoboHelp. I can reproduce it 
> in RH fairly easily, but not in files created with the other tools.
>
> BTW, the error is: 
> An error has occurred in the script on this page.
> Line 1564
> Char 2
> Error: Access is denied
>
> If you look at the code around Line 1564, the function is determining 
> the width of the popup window by sizing the window, looking for a 
> scroll bar, and then resizing to one size larger so there is no 
> scrollbar. I suspect you are trying to resize the window when it's 
> being resized :)  [and no, I didn't dig into the code that deeply, but 
> the js is well-commented]
>
> Your options are "don't do that", or use non-formatted text only 
> popups. (thus, no javascript would be running). Or, use a different 
> tool ;)  
>
> Rather than revert to plain vanilla popups I'd just say, if someone 
> double-clicks, bummer :) 
>
> Dana W.
>
>
> ***************************
> Dana Worley
> Software Product Manager/Manager, Software Support Group
> Campbell Scientific, Inc. 
> Microsoft MVP, Windows Help
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