Graphics vs Text

[Ben <baj357 -at- gmail -dot- com>]

I apologize about this topic. I'm almost positive I've seen this topic discussed here before. So to revive an older discussion conerning graphics vs. text in online help, what is the dominant philosophy about using graphics (with minimal text) to instruct users vs. using text only? Personally, I believe using graphics sparingly and when it would help communicate a complex idea. But I can't seem to argue when someone says it's easier to look at a graphic (with mininal text) compared to reading several steps. Doesn't that depend on the user? I did mention the maintenace issue with heavy graphic usage. And through further discussion, my user even made a point for using text only because in online help, users typically looks at the help as they are looking at the software window or dialog of interest, so there would be no need for a screen shot. I guess I'm looking for studies or research and of course community input. Thanks!
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.